One central place to drive and control product information
Product Information Management
coAction.com Product Information Management is a robust solution for leading retailers, catalogs and manufacturers to aggregate, manage and enrich product information from disparate sources. Product data can be entered manually, via batch loading or web services, and through integration with 3rd party tools such as ERP or data warehousing applications. Product suppliers/vendors can access coAction.com PIM through a vendor portal to provide accurate product information and shorten the time it takes to bring a new product to market.

coAction.com PIM lets users leverage the solution for the following:
Product Content Management
Web Catalog Management
Digital Asset Management
eCommerce
Data Governance and Compliance
Web Catalog Management
Digital Asset Management
eCommerce
Data Governance and Compliance
Multi-Site and Internationalization
Search Engine Optimization (SEO)
Reduce Time to Market
Catalog Management
Search Engine Optimization (SEO)
Reduce Time to Market
Catalog Management
Product Content Management
- Leverage product information across e-Commerce channels through master data management
- Create and maintain large product catalogs
- Acquire product data from multiple sources, including suppliers, syndication sources and internal business systems
- Optimize product content management to enable improved site search, search-based merchandising and search engine optimization (SEO)
- Support product merchandising through cross-sell links
- Create and maintain versions of product information for market segments, micro-sites and mobile devices
- Link structured product information to unstructured content, including images, documents and multi-media
- Support globalization through localized product information and catalogs
- Optimize the update of the online catalog with product updates and new product introductions
- Syndicate product information and product catalogs to marketplaces and affiliate sites
- Benefits of Product Content Management (PCM) functionality:
- Ensure high quality product information that will improve online customer satisfaction and sales
- Deliver consistent product information cross channels including point of sale (POS), print and customer contact services
- Integrate with business systems and the eCommerce platform providing master product data management
Web Catalog Management
- Online hosting of your product catalog provides your customers with a virtual storefront
- Create and maintain browse-hierarchies for more effective web catalog management
- Group products in categories
- Drag and drop products from PIM master data into your catalogs
- Cross-link products for cross-sell and up-sell opportunities
- Manage product information content displayed on the website
- Create and maintain product groups (such as kits)
- Link digital media assets including images, video, and PDF documentation
- Include metadata for site search and SEO
- Maintain multilingual catalogs
Digital Asset Management
- Import and manage digital assets in multiple formats
- Create and maintain asset metadata such as search tags and descriptions
- Link digital assets to master data entities including products, locations and suppliers
- Key features of digital asset management functionality include:
- Workflows for asset approval, file conversion and multi-channel publishing
- Enterprise-wide digital asset management via a user friendly application
- Support for more than 50 file formats
- One file for all channels, with automated conversion to channel-specific formats on export.
- Full support for rich media file types, including video and sound files.
- Centralized database hierarchy allows for one file to be stored in multiple folders with no duplication.
- Multiple department-specific hierarchies, as well as localized hierarchies for global businesses.
- Automated asset metadata import for file characteristics
- Extended system-defined metadata attributes to meet your specific business and process needs
- Ability to localize assets for multiple markets, brands or languages
- Built-in and customized reporting capabilities
eCommerce
- Leverage product information across e-Commerce channels through master data management
- Define product attributes such as price lists, dimensions, business units, product groupings, etc.
- Data Governance and Compliance
- Multi-Site and Internationalization
- Search Engine Optimization (SEO) with PIM:
- Deliver optimized product data to online channels
- Improve the visibility of products to search engines
- Reduce the costs of downstream SEO
- Support international SEO as part of language translation process in the PIM
- Reduce Time to Market:
- Reduce time to market through optimised tools and processes governed by STEP
- Eliminate “on shelf, not on sale” products
- Simultaneously launch new products across all channels
- Scale to support category and range extensions for online channels
- Business and Online Categories
- Segregate Duties and Responsibilities
Catalog Management
- Gathering product information and images
- More effective communication between merchandising and creative teams
- Automation to support the catalog management process
- Serve demand for more pages and more versions
- Synchronize print and online channels
- Master product database
- Integrated Digital Asset Management (DAM)
- Merchant planning tools for product selection and product commercial data review
- Version creation and management for brand, region, language or price
- PDF proofing, correction and approval process

